TERMS & CONDITIONS

CONFIRMING APPOINTMENTS, CANCELLING OR RESCHEDULING

Your appointments are reserved for you so we ask that you give your stylist at least 48 hours notice when rescheduling or cancelling an appointment so that he or she can fill that appointment.

We really dislike no shows so please be courteous and let us know if you can’t make it. As a courtesy, Our Place Salon send send a text reminder 2days prior to your appointment to confirm and remind you of the date and time.

Additional terms and conditions
Deposits are non-refundable, you can reschedule your appointment and your deposit will be transferred over to your future booking. If you are unable to reschedule, please contact us at least 48 hours before your appointment.

ARRIVAL TIME
Please arrive on time to your scheduled appointment. If you are lost or running late, please call the salon. Arriving late may result in your allocated time being reduced, or we may not be able to honour your appointment in the time remaining. It is essential that you contact us if you will be running late so that we can try to accommodate you.

PRICING
Salon pricing may vary from one salon to the next. Each salon operates independently and may be seperately owned and managed. For accurate pricing please request a complimentary in salon consultation.

PERSONAL ITEMS
Please also note that personal items are the responsibility of the client at all times. We do not accept responsibility for any items lost in the salon.

PAYMENT METHODS

We accept cash, Eftpos, Visa, Mastercard, and American Express. All card transactions incur a surcharge.